Cookie Policy

Our Cookie Policy

Like most websites, we use files called cookies to give you the best possible experience. In this policy, we’ll explain what cookies are and how we use them, so you can decide if you’re happy to accept them.

What is a cookie?

A cookie is a simple file that gets downloaded to your device (i.e. your computer, phone or tablet) when you access a website. A cookie is not software – it’s just a text file. Usually the text file contains:

  • the name of the website
  • an ID that’s unique to you

That text file makes it possible for the website to recognize you during your visit, when you return and, in some cases, as you navigate other websites. That information helps us understand how our websites are used, how we can improve, and gives us an opportunity to share advertising with you.

There are two kinds of cookies:

  • Session cookies – these expire when you leave the website and close the browser. They save your preferences to ensure the website works as you expect.
  • Persistent cookies – these remain on your device after you close the browser, and self-delete after a certain period of time. They help us understand user behavior and deliver targeted advertising (in the form of banner ads) to those visitors we believe are interested in our products.

Which cookies are used on our websites?

Here’s a complete list of the categories of cookie you may encounter on our websites:

TypePurposeExample file names

Necessary cookies

These are cookies required for our website to run securely, or to control the essential functionality of our website.

This site may not work correctly or securely if you block these cookies.

SIDCC; CookieControl; CONSENT; hs_ab_test; hs-messages-is-open; hs-messages-hide-welcome-message; __hsmem

3rd Party cookies

These are cookies set by 3rd party services, for example Google or YouTube, that may be set on your device if you are logged into those services whilst visiting our site.

This site will function without these cookies, but you may find some embedded 3rd party functionality, like YouTube videos, will not.

APISID; OGPC; S; SAPISID; SSID; LOGIN_INFO; PREF; VISITOR_INFO1_LIVE; YSC; s_gl; HSID; SID

Analytics cookies

These are cookies that help us understand how visitors use our website in aggregate. They do not allow us to identify specific users individually.

This site will function without these cookies, but blocking them will make it harder for us to understand what content is useful to our visitors.

_ga; _gac; _gat; _gid

Marketing cookies

These are cookies that help us to communicate relevant and timely information to you, either via display adverts on other websites, or in email communications if you choose to opt-in to marketing.

They may be set by one of our advertising suppliers, such as Google Adwords, Bing Ads or Twitter Ads, or our marketing automation partner, Hubspot.

This website will function as normal without these cookies, but we will be less able to communicate more relevant and timely information to you.

To opt out of advertising platforms:

Opt-out of customized Google Display Network ads here.

Opt-out of personalized Bing adverts here

Opt-out of personalized Twitter adverts here.

MUID; MUIDB; 1P_JAR; ANID; DSID; IDE; _gcl_au; _gcl_aw; cto_lwid; gclid; Conversion; DV; __hstc; hubspotutk; __hssc; __hssrc; messagesUtk

Our KeyLines SDK sites set one cookie which is essential for the site to function:

  • KeyLines – the accounts server used by the SDK websites sets persistent cookies. A session key stored in these persistent cookies tells us whether or not you are logged in to your KeyLines account. We use your login credentials (email address and password) for authentication only – these details are not stored in cookies.

How can I block cookies?

Our cookie preference center makes it simple for you to select which categories of Cookies you are happy for our website to place on your device.

You can access our cookie preference center by clicking the blue triangular icon on the bottom left-hand side of your screen.

Any questions?

If you have any questions about how our websites use cookies, feel free to get in touch.

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